Refund policy

Last updated 29 October 2026

We want you to be sure before you pay, which is why there is a free plan to try Examwise first. If a pass still isn't right for you, here is when you can get your money back.

When you can get a refund

• Within 7 days: a full refund if you ask within 7 days of paying and have answered fewer than 100 questions on the pass.
• Paid twice: if you were charged twice for the same pass, we refund the extra payment in full.
• Paid but no access: if your payment went through but your pass didn't unlock and we can't fix it, we refund you in full.

When we can't refund

• After 7 days, or once you've answered 100 or more questions on the pass.
• If the account was closed for breaking our Terms, such as sharing content or the account.

How to ask

Email support@examwise.pk from the email on your account (or include your phone number) with the date you paid and how you paid. We reply within 2 working days.

Approved refunds go back the way you paid (JazzCash, Easypaisa, card or bank) within 14 working days. Your pass ends when the refund is made.

Questions about this page? Email support@examwise.pk. See also our Terms, Privacy policy and Refund policy.